Patrician Marble Co
Based in Phoenix, Arizona, Patrician Marble produces high-quality goods, often for use in bathrooms and wetrooms.
The company had an old database, which was not fit for purpose, for the following reasons:
- It had been designed as a spreadsheet, with no data hierarchy. That meant it was not possible to answer questions such as which builders had been assigned to a particular job, and which job had been sold by a particular salesperson
- The user interface was poor and hard to navigate
- Work orders had to be created manually
- The poor set-up meant the data quality was equally poor